Ticket Info & Accessibility

Box Office Hours

Open every day 12:30pm – 7pm (excluding holidays) and during all shows.
Phone:  (510) 644-2020

Seating Priority

Please note that advance ticket holders have priority and are seated first when the doors open.

Ticket Discounts

The Freight offers the following discounts to most shows.  Our ticket minimum is $12.

  • Freight Members – save $2 per ticket
  • Youth (age 21 and under) – save 50%!
  • Seniors (age 65 and older) – save $2 per ticket

Refund Policy

There are no refunds unless a performance is cancelled or rescheduled.

Can’t make a show?

You may donate your tickets by emailing the box office. Receipt provided upon request. Since most shows are general admission, you are permitted to sell your tickets at face value out front to someone waiting in line.

Fees

Facility Fee (all tickets): All tickets priced $12 or more are subject to a $4 facility fee which assists us in maintaining our building. Prior to 2017 this fee was included in the published ticket price.

Service Fee (online orders only): All tickets ordered online will incur a service fee. For tickets under $25, the service fee is $1.75 plus 3% of the ticket price. For tickets $25 and up, the service fee is $2 plus 3% of the ticket price.

Delivery Charge (online orders only): If you choose to have your tickets mailed to you, the delivery charge is $2.50 per order (standard delivery) or $16.95 per order (expedited delivery). There is no delivery charge if you select will call as your delivery method.

Convenience Fee (phone orders only): For orders placed by phone with the Freight & Salvage box office, there is a $4 convenience fee per order. For orders placed by phone with Ticketfly (877-987-6487), there is a $1.50 convenience fee per ticket.

Tickets by Mail

To order tickets by mail, please send a check and a self-addressed, stamped envelope at least 10 days before the show to Freight & Salvage Box Office, 2020 Addison Street, Berkeley, CA 94704.

Accessibility

The Freight is accessible to people with disabilities.

  • For special seating assistance, please call our Box Office at (510) 644-2020 or email info@freightandsalvage.org at least 24 hours in advance.
  • For sold-out shows, we can only guarantee 1+ a companion seat. Seats will be held until 30 minutes after show time.

Audio Assistance

  • We are happy to provide assisted listening devices upon request.
  • We also offer a hearing loop system* that transmits sound directly to hearing aids with a t-coil. In this case, you will need to sit within the looped area of the auditorium.

*Hearing loop system is made possible by OLLI donor K. Patricia Cross.

Photo/Video/Recording Policy

The Freight and Salvage’s policy is no photos or unauthorized video or audio recording during performances. We ask that you to put your electronic devices enjoy the music in real time.